A SOURCE MANUFACTURER WITH
IN R&D AND MANUFACTURING OF PHOTO BOOTHS
Dedicated to creating intelligent, convenient and high-quality photography products
FAQ
Can you ship to my country? How about the import and customs?
Rest assured, we do ship globally! We have successfully shipped to over 30+ countries across the world. We can provide door-to-door delivery & take care of all the necessary stuff like tax, customs clearance, and also insurance of the goods until it reaches your destination. We can support both sea and air shipping, depending on the urgency of the order.
*Customs process and shipping requirements may vary for different countries
Can I customize the photobooth to my brand?
Absolutely! Customization is a key feature of our photo booths. Here’s how you can personalize your machine:
Hardware Design: from the hardware finishing to matte print design, you can customize it fully
User Interface (UI): Fully customize every screen page to match your brand, with no Chalkak Studio branding.
Photo Frames: Include up to 24 designs per frame type (up to 120 designs total across all frame types). You can integrate these designs into the system upon purchase at no extra cost.
How does the payment system work?
Photobooth users have 3 options for the payment:
Cash payment: Our bill acceptor can be configured to the currency and denomination of your needs.
Voucher payment: You can generate free/discount vouchers for your customers. This is perfect for events!
Digital payment: Our photo booths are compatible with the NAYAX VPOS digital payment terminal, allowing payments via:
Credit and debit cards (swipe, EMV, and contactless).
Mobile wallets (Apple Pay, Samsung Pay, etc.).
QR codes.
NAYAX is available in most regions globally. Let us know your location, and we’ll confirm its compatibility.
What is the manufacturing time for the photo booth, and how do I confirm my order?
Manufacturing takes 5-20 worck days (depending on the customization requirements)
To confirm your order, we’ll need:
Electrical specifications (e.g., plug type, voltage).
Finalized order details (number of machines, payment terminals, consumables, etc.).
Once confirmed, we’ll send you an invoice.
What type of maintenance and support is provided with the photo booth & how about Warranty?
If there’s an issue, we provide:
Customer/technical/maintenance support via email or phone
1-year hardware warranty: Covers any inherent issues with the machine.
User manual: For machine setup and basic troubleshooting.
Can the machine operate unmanned? What are the setup requirements?
While the photo booth can function independently, please note that regular maintenance does need to be done (e.g. replacement of paper and ink ribbon, dusting off the screen). We will provide the guide for that as well.
We recommend having someone nearby for basic troubleshooting (e.g., paper jams or internet issues). Key setup requirements include:
A stable wired internet connection.
Proper positioning with sufficient lighting and space.
Regular maintenance, similar to a computer!
What Kinds of Events Can Your Booths Book?
Our clients have run photo booths at every conceivable kind of event. This includes:
Corporate events
Weddings and bridal showers
Baby showers
Birthday parties
Holiday parties
And much, much more!
If you want to serve as a photo booth distributor for all kinds of events, look no further. A PBI booth can unlock your business’s potential.